Student Advisor

BHE Uni is looking for a friendly, professional and motivated Student Advisor to join our team on a full-time or part-time basis.

The successful candidate will support prospective students in making informed decisions about their education, providing accurate guidance on available courses, entry requirements and application processes.

You will assist students from their initial enquiry through to enrolment, ensuring a positive experience while working closely with university admissions teams and internal colleagues.

• Respond to prospective student enquiries through phone, email, messaging platforms and face-to-face meetings.

• Provide accurate information about courses, entry requirements, study locations and application processes.

• Understand individual student goals and recommend suitable study options.

• Assist with university applications, verify document completeness and coordinate with admissions teams.

• Schedule student appointments, campus visits and application support sessions.

• Help students prepare for university interviews and English assessments using approved guidance.

• Follow up with prospective students and maintain accurate CRM records.

• Work towards agreed recruitment and service targets while prioritising suitable student outcomes.

• Handle student information confidentially and refer specialist enquiries to the appropriate team.

• Experience in student support, customer service, sales or a similar advisory role.

• Excellent verbal and written communication skills.

• Professional, approachable and student-focused attitude.

• Strong organisational skills, attention to detail and ability to follow up effectively.

• Confidence using digital platforms and managing multiple enquiries simultaneously.

• Ability to explain complex information clearly and accurately without making unsupported promises.

• Experience in UK student recruitment or university admissions is desirable.

• Familiarity with UK higher education pathways and student finance processes is an advantage.

• Experience using CRM software is preferred.

• Additional language skills are an advantage.