Course Overview
This diploma introduces structured training for service-based industries such as hotels, travel agencies, and leisure services. Students study front office operations, housekeeping basics, food service standards, and customer communication methods used in hospitality environments.
The course supports practical learning through role-play tasks and simulated service situations. Students develop workplace habits such as time management, teamwork, and guest handling. Exposure to industry practices helps learners understand service expectations in different hospitality settings.
Graduates can apply for entry roles like front desk assistant, guest service agent, restaurant support staff, or travel coordinator assistant. The qualification also supports further study in higher-level hospitality or tourism programmes, building a pathway for career growth in service industries.
General Eligibility
Applicants must have completed secondary education or equivalent qualification. Basic interest in tourism, hospitality, or service roles is preferred. Application requires academic transcripts, passport copy, and completed application form.
Scholarships may be available based on academic performance or early application submission. Selection depends on academic records and English language results. Some cases may include a short interview or document review before admission confirmation.
Part Time Work Details
Up to 20 hours per week during study periods, full-time during scheduled breaks
Language Requirement