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This course has been designed to reflect the role of individuals who apply knowledge, practical skills, and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgment in planning, organizing, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organizational or enterprise requirements. After achieving this qualification candidates may undertake Advanced Diploma level qualifications within the BSB Business Service Training Package or other Training Packages.
For entry into the Diploma level, both domestic and international students should have satisfactorily completed the equivalent of Australian Year 12 or Diploma or higher.
The entry requirement can be met by evidence of equivalent competency to either of the above through recognition of prior learning (RPL). International students should generally be 18 years of age or above at the time of their course commencement at the Institute. Under 18 students should have acceptable arrangements for their accommodation, support, and general welfare for the student visa duration or until they turn 18 (whichever happens first) as per the ESOS Act and National Code.
20 Hours per week
Core Module:
Communicate with influence
Develop critical thinking in others
Lead and manage effective workplace relationships
Manage business operational plans
Develop and use emotional intelligence
Manage team effectiveness
Elective Module:
Manage budgets and financial plans
Manage business risk
Lead the development of diverse workforces
Manage organizational customer service
Facilitate continuous improvement
Manage meetings
either a minimum IELTS test score of 5.5 or 65 scores in TOEFL or equivalent; Results older than two years are not acceptable, or
to provide evidence that they have studied in English for at least five years in Australia, Canada, New Zealand, the Republic of Ireland, South Africa, the United Kingdom, or the United States
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